Terms & Conditions

By accessing MyMineralBox.com, you agree to comply with the following terms of service.

Last Updated: October 13, 2025

My Mineral Box is a U.S.–based, family-run business offering authentic mineral specimens, fine crystals, and collector-grade stones sourced directly from China and other global localities. We value transparency, ethical sourcing, and respect for both collectors and the mineral community.

1. Key Policies at a Glance

Orders & Payment

Prices in USD. Payments processed securely via PayPal/Stripe. Orders confirmed upon payment.

Shipping

We ship worldwide. Customs duties and import taxes are the buyer’s responsibility.

Authenticity

We guarantee all specimens are natural and authentic unless clearly stated otherwise.

2. Returns, Refunds & Liability

We want you to be completely satisfied with your specimen.

  • Returns: We offer a 30-day money-back guarantee if an item is not as described. Please contact support before returning.
  • Liability: My Mineral Box is not liable for indirect damages resulting from use. We are not responsible for delays caused by third-party carriers.
  • Updates: We may update these terms to reflect legal or operational changes. The latest version will always be posted here.

For full details, please view our Return Policy.

My Mineral Box

Thank you for trusting us as your partner in authentic minerals.