CONTACT

Get in touch

The fastest way to reach us is the chat bubble in the lower-right corner — leave a message any time and we reply within 24 hours, even if we’re away when you write.

MESSAGE US — RECOMMENDED

Open the chat bubble

Leave your name, email, and question. We reply within 24 hours — no account needed.

PREFER EMAIL?

mymineralbox@gmail.com

Orders, custom requests, returns — anything at all.

BEFORE YOU WRITE

Looking for a quick answer?

Our support center covers shipping, international delivery, packaging, returns, refunds, payment methods, and photo/video requests — with a live search so you can find an answer in seconds, no waiting.

Open the support center →

RESPONSE TIME

Within 24 hours

Monday–Friday, 9 AM – 6 PM Central. Weekends and holidays we still read; replies just land Monday morning.

BASED IN

Humble, Texas

1420 FM 1960 East Bypass
Humble, TX 77338
United States