Privacy Policy

Transparent, secure, and collector-focused.Last updated: October 13, 2025

At My Mineral Box, we handle your data with the same honesty and care we apply to every mineral specimen we curate.

Information We Collect 01

We only collect data necessary to process your orders and improve your experience.

IdentityName, email, and shipping address.
PaymentVia Stripe/PayPal. We never store card numbers.
AnalyticsWe use Google Analytics 4 (GA4) via gtag.js to collect anonymous usage data — pages viewed, items added to cart, checkout funnel events — to improve the site. We do not sell this data. GA4 sets standard cookies in your browser; you can opt out at any time using your browser's Do Not Track setting or by blocking third-party cookies. We also use Cloudflare Turnstile (a privacy-friendly CAPTCHA) on the support chat to reduce spam.

How We Use It 02

  • Fulfillment — Processing and shipping your mineral specimens safely.
  • Support — Personalized customer service and order updates.
  • Communication — Tracking numbers or restock alerts, only if requested.

Security & Payments 03

SSL Encryption & Secure GatewaysIndustry-standard SSL. Your data is never sold. Payments via Stripe/PayPal.

Your Rights & Cookies 04

  • Cookies — Used to remember your cart and preferences. Disable anytime in browser settings.
  • Your control — Access, update, or delete your personal data at any time by contacting us.

Your Rights Under GDPR & CCPA 05

If you live in the European Union, the United Kingdom, the European Economic Area, or California, applicable privacy law gives you specific rights over the personal information we hold about you. You can exercise any of these rights at any time by emailing support@mymineralbox.com from the address associated with your order — we will respond within 30 days.

GDPR (EU / UK / EEA)Under the General Data Protection Regulation you have the right to access, rectify, erase ("be forgotten"), restrict processing of, port, or object to processing of your personal data, and to withdraw consent at any time. Our legal bases are: contract performance (for order processing), legitimate interest (for fraud prevention and site improvement), and consent (for analytics cookies — managed via the cookie banner). You may also lodge a complaint with your local supervisory authority.
CCPA / CPRA (California)Under the California Consumer Privacy Act and CPRA you have the right to know what personal information we collect, how we use it, and to whom we disclose it; to request deletion; to correct inaccurate data; and to opt out of the sale or sharing of personal information. We do not sell or share personal information for cross-context behavioral advertising. Exercising these rights will not result in discriminatory treatment.
How to exercise your rightsEmail support@mymineralbox.com with the request and the email address used at checkout. We may need to verify your identity (typically by replying from the same address) before fulfilling deletion or access requests, to protect against fraudulent claims.
Data controllerMy Mineral Box LLC, 1420 FM 1960 East Bypass, Humble, TX 77338, United States. The same entity is responsible whether you are inside or outside the United States.

Contact Us 06

For any privacy-related questions, reach out directly:

support@mymineralbox.com

Your privacy is as important to us as the authenticity of every mineral we offer.